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Client Services/Technical Support Representative

Location: West Chester, PA
Job # 127185
Date Posted: 9/8/09
Come grow with us! HomeNet, Inc. is currently seeking a highly-motivated Technical Support Representative to join our growing Client Services Team. The successful candidate will become an integral part of a dynamic, fast-paced technology firm that is in the midst of an exciting growth period.

The ideal candidate is definitely a career-oriented person, willing to work hard, meet challenging goals, and represent HomeNet with the professionalism our clients expect. You will join our Order Fulfillment team and serve as an Account Manager for new clients. A solid technical aptitude and proficiency with Windows-based applications is a must. Your primary objective will be to effectively serve the needs of our valued customers in an effort to maximize their experience with HomeNet’s web-based solutions. Previous Technical/Software Support experience a plus!

Qualifications:
- Strong Communication and Interpersonal Skills
- Solid Technical Aptitude
- Positive attitude, always willing to put the client’s needs first
- Punctual and reliable
- Ability to multi-task
- Proficient with Microsoft Office and other Windows-based applications
- Desire for career and personal development

This is NOT your average customer support position. This is an opportunity to join a company that has experienced tremendous growth. Our team is working hard to ensure that our solutions become the industry standard in our respective niche. Opportunities for advancement will be available. Top-performers may be rewarded with leadership positions as we continue to grow.

Competitive base salary in the $30,000+ range to start. Benefits include: Medical, Vacation/Sick leave, and Retirement Plan after an introductory period.

Founded in 1996, HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for more than 18,000+ automotive dealership locations throughout the United States and Canada. HomeNet’s signature solution, the Inventory Online (IOL) Vehicle Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL’s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and to effortlessly distribute up-to-date vehicle advertisements to any online destination. IOL’s flexible design has also made it an indispensible tool for vendors serving dealership customers. IOL streamlines the inventory aggregation/enhancement process and can seamlessly adapt to work with nearly any business model. This enables companies to focus exclusively on marketing and supporting their own services, without diverting valuable resources into building/maintaining a complex inventory management system. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of automotive industry leaders including: AutoTrader, Vehix, Carfax, and many more.

HomeNet is headquartered in West Chester, PA, with satellite offices in FL, GA, IA, IL, TX, and UT. We offer a dynamic workplace, casual attire, and exceptional opportunities for personal and professional growth. HomeNet is an Equal Opportunity Employer. Please check out our web site at www.homenetinc.com for more information.

To apply to this position, please send resume in MS Word along with a brief cover letter. NO PHONE CALLS PLEASE.
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